Download User Guides
- Best Install Practices for DOCSIS 3.0 Residential Gateways and Cable Modems (PDF - 134 KB)
- Gebruikershandleiding voor Cisco's draadloze gateway voor thuisgebruik met geïntegreerde digitale spraakadapter, model DPC3925 en EPC3925 8x4 DOCSIS 3.0 (PDF - 4.2 MB)
- Gateway Wireless Cisco residenziale modello DPC3925 e EPC3925 8x4 DOCSIS 3.0 con guida utente integrata per adattatore vocale digitale (PDF - 4 MB)
- Používateľská príručka pre bezdrôtovú domácu bránu Cisco DPC3925 a EPC3925 8x4 DOCSIS 3.0 s integrovaným digitálnym hlasovým adaptérom (PDF - 3.84 MB)
- Uživatelská příručka pro bezdrátovou domácí bránu Cisco DPC3925 a EPC3925 8x4 DOCSIS 3.0 s integrovaným digitálním hlasovým adaptérem (PDF - 4.2 MB)
- Ghid de utilizare a gateway-ului rezidențial wireless cu adaptor vocal digital încorporat Cisco Model DPC3925 și EPC3925 8x4 DOCSIS 3.0 (PDF - 4.4 MB)
- Bezprzewodowa brama domowa Cisco z wbudowanym cyfrowym adapterem głosu, modele DPC3925 i EPC3925 8x4 DOCSIS 3.0 - Podręcznik użytkownik (PDF - 4.3 MB)
- Guide de l'utilisateur des passerelles résidentielles sans fil avec adaptateur pour signal vocal numérique intégré Cisco DPC3925 et EPC3925 8x4 DOCSIS 3.0 (PDF - 3.9 MB)
- Cisco Wireless Gateway für Heimanwender Modell DPC3925 und EPC3925 8x4 DOCSIS 3.0 mit integriertem digitalen Sprachadapter Benutzerhandbuch (PDF - 4.1 MB)
- Cisco DPC3925 és EPC3925 8x4 DOCSIS 3.0 vezeték nélküli helyi átjáró beágyazott digitális hangcsatolóval Felhasználói útmutató (PDF - 8.18 MB)
- Guía del usuario para el Cable modem Router Wifi con adaptador telefónico del modelo Cisco DPC3925 y EPC3925 8x4 DOCSIS 3.0 (PDF - 6.24 MB)
- Manual do Utilizador do Gateway Residencial Sem Fios Cisco Modelos DPC3925 e EPC3925 8x4 DOCSIS 3.0 com Placa de Voz Digital Incorporada (PDF - 4.18 MB)
- Cisco Model DPC3925 and EPC3925 8x4 DOCSIS 3.0 Wireless Residential Gateway with Embedded Digital Voice Adapter User Guide (PDF - 3.9 MB)
Download Licensing and General Information
- Gateway (DPQ/EPC3925_StIves) (PDF - 332 KB)
- Open Source Disclaimer for DOCSIS 3.0 Modem Products BIOS (DPC/EPC/DPQ3xxx_BFC1A) (PDF - 605 KB)
These guides provide instructions for installing and operating the Model DPC3925 and EPC3925 8x4 DOCSIS 3.0 Wireless Residential Gateway with Embedded Digital Voice Adapter. The DPC3925 and EPC3925 wireless residential gateways provide a cost effective solution to combine a cable modem, a router, and a wireless access point into a single device. The target audience includes home subscribers, installers, service providers, and marketing and sales personnel.
Drivers
Driver | Download |
---|---|
Vista XP 2000 Series USB Drivers | Download |
DPW939 Drivers | Download |
DPW941 Drivers | Download |
2000 Series USB Drivers Version 3.2.3 Certified for Windows 2000 and XP |
Download |
300 Series USB Drivers Version 3.2.3 Note: This version release has recent USB driver fixes and is being provided "as is" without any warranty. |
Download |
100 Series USB Drivers Version 3.2.3 Note: This version release has recent USB driver fixes and is being provided "as is" without any warranty |
Download |
DPW 700 & DPW 730 802.11b Wireless LAN Version 3.3.4.40C Note: This version release addresses compatibility with 802.11g devices and is being provided "as is" without any warranty Note: You must burn these files to a CD and then install them from the CD. You must also un-install the old software using the old CD. |
Download |
Complete Scientific Atlanta Cable Modem Installation CD Version 3.2.4 161 MB Download |
Download |
Troubleshooting Tips
If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider.
- Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet.
- Verify that your cable modem AC adapter is not plugged into an electrical outlet that is controlled by a wall switch. If a wall switch controls the electrical outlet, make sure the switch is in the ON position.
- Verify that the Power and Status indicators on the front panel of your cable modem are illuminated.
- Verify that all cables are properly connected, and that you are using the correct cables.
- Verify that your cable service is active and that it supports two-way service.
- If you are using the ethernet connection, verify that your TCP/IP is properly installed and configured.
- If you are using the USB connection, verify that you have followed the procedure for installing the USB Drivers for Windows 98/SE/ME/2000.
- Verify that you have called your cable service provider and given them the serial number and MAC address of your cable modem.
- If you are using a cable signal splitter so that you can connect the cable modem to other devices, remove the splitter and reconnect the cables so that the cable modem is connected directly to the cable input.
- If your cable modem functions properly connected in this way, the cable signal splitter may be defective and may need to be replaced.